Résumé

C. SCOTT MATARRESE

556 Wellington Gardens Drive

Lexington, Kentucky 40503

(859) 245-9046

scomata@hotmail.com

 

CAREER SUMMARY:  Extensive leadership background in Business Analysis, IT Project Management, SQA, Training, and Testing both as a consultant and employee. Experience in designing and implementing Fortune 500 departmental and enterprise level applications. Strong programming, systems integration, and database background that provides context to IT projects in general and to the specific needs of project teams. Excellent interpersonal communication and presentation skills plus the ability to conduct formal training provide a well-rounded IT skill set.

 

TECHNICAL EXPERIENCE:

 

Skills: Business Analysis, Testing, SQA, Project Management, Training, Technical Writing, Programming

Methodologies: Waterfall, CMM/CMMI, RUP, Agile, Scrum, Extreme, IEEE, ISO/QMS, Test Driven Development

Tools: Mercury Quality Center, Office, Project, Visio, PowerPoint, SharePoint, TFS, Test Manager, Doors

Fields: Health Care, Insurance, Pharmaceuticals, Utilities, Publishing, Transportation, Government, BPO, ITO

Languages: C/C+/C#, Basic/VB, Delphi, SQLWindows, XML, HTML, PowerBuilder, COBOL, Oracle Forms, SQL

Databases: Oracle 7-12, SQLServer, IMS, DB2, SQLBase, CA Datacom, Sybase, Faircom

 

EMPLOYMENT HISTORY: (Follow hyperlinks for information about the companies)

 

2010-Now: POMEROY- Frankfort, Kentucky – IT Consulting

2007-2010: AJILON CONSULTING - Frankfort, Kentucky – IT Consulting

 

Current Position: Business Analyst/Testing Team Lead - Kentucky Transportation Cabinet (KYTC)

On-site consultant with the Commonwealth Office of Technology (COT), presently assigned to KYTC

 

My accomplishments at COT for KYTC include:

·            Quickly assumed a lead analysis role in a statewide vehicle registration reengineering project

·            Established and documented a testing process and formed a team to do second level testing

·            Analyst on a successful system design that manages right of way acquisition that had previously failed

·            Designed first KYTC system to combine tabular and spatial user interfaces with handheld data collection

·            Designed a complex system to calculate IRP motor carrier registration fees for all 50 states and Canada

·            Calculation analysis now used by IRP Inc. to help members understand each other’s calculations

·            Designed easy to use system of Wizards help motor carriers comply with the IRP international agreement

 

2004-2007: XEROX - Formerly ACS - Lexington, Kentucky - BPO and ITO

 

Last Position: OCR Development Team Lead

Management of DBA direct report, website development, and project management of OCR configuration and testing for projects that allow 50+ Fortune 500 customers to submit 1 million documents per day for processing.

Previous Position: PMO SQA Manager

My responsibilities included SQA, defining the SDLC, test plans, test case creation, management of testing teams, and final say in version release for PMO BPO projects with annual revenue over 1 million dollars.

Previous Position: Technical Solutions Architect

Responsibilities included analysis, design, programming, and testing of BPO workflow subsystems.

 

My accomplishments at ACS include:

·            Defined a formal SQA and testing process for Xerox/ACS headquarters PMO

·            Created software to increase workflow efficiency for the processing of health care claims

·            Managed direct and indirect reports both onshore and offshore including testing and DBA resources

·            Defined and documented a repeatable SCRUM SDLC methodology as part of a 4 person team

·            Created and conducted internal training classes for testing, test case creation, and SQA implementation

 

 

2001- 2004: VECTREN COORPORATION - Evansville, Indiana - Electric and Gas Utility

 

Position: Programmer/Analyst - Energy Delivery Team

Vectren Corporation is the result of a merger between several utility companies. I was hired to help deploy several systems to standardize the IT solutions across the new company at the headquarters.

 

My accomplishments at Vectren include:

·                     Designed a PDA based system for field techs to record gas line inspection and repair information

·                     Solely responsible for the system that tracks gas leaks and their government compliance issues

·                     Worked with vendors to support, configure, and modify 3^rd party systems

·                     Developed and deployed client/server systems to multiple sites in different states via Citrix

·                     Assisted PMO in defining requirements for a GIS/GPS based dispatching system integration

 

1997- 2001: ATLAS WORLD GROUP INC. - Evansville, Indiana - Moving and Commercial Freight Trucking

 

Position: Programmer/Analyst - Client/Server/Web Team

I was recruited by Atlas headquarters to help them move from a mainframe environment to a client/server web front end environment that communicates seamlessly with existing mainframes and agent systems worldwide.

 

My accomplishments at Atlas include:

·      Created some of the company’s first custom intranet web applications used world wide

·      Designed and developed intranet web security system for custom applications 

·      Successfully combined project management and development team lead roles

·      Developed a Mainframe-Client/Server data exchange set of subsystems

·      Integrated third party Client/Server systems with in-house IBM mainframe systems

 

1990-1997: GEO. S. OLIVE & CO. (GSO) - Merged in 2001 with BKD LLP - Evansville, Indiana - CPA Firm

Position: Sr. Consultant – Computer Consulting Group (Hired as Staff Consultant)

Responsible for all phases of engagements: Cost/benefit & scope analysis, proposals, contract negotiation, analysis & design, project & development team management, testing, programming, training, and support.

 

My accomplishments at GSO include:

·                     Consistently a top biller among a group of approximately 15 IT consultants

·                     Promoted in 1995 to Senior Consultant after several successful client engagements

·                     Completed several large scale client/server implementations for Fortune 500 and smaller companies

·                     Created and conducted training classes on Windows, productivity tools, and custom applications

·                     Involved in development platform selection, defining best practices, and also recruiting and interviewing

 

1988-1990: EVANSVILLE COURIER CO. - Evansville, Indiana - Newspaper Publisher

 

Position: Programmer

Responsible for developing and supporting COBOL applications for a large newspaper publisher.

 

My accomplishments at The Courier include:

·                     Supported existing COBOL systems and designed and coded new COBOL systems

·                     Part of the team that migrated entire company from DEC PDP-11’s to VAX clusters

·                     Helped introduce PC based spreadsheet and database applications to the company

 

 

EDUCATION:  B.S. Computer Science - University of Evansville - Evansville, Indiana (1987)

 

TRAINING: Project Management (PMI), TFS, SharePoint, Requirements Gathering, SCRUM, Lean Manufacturing,                               Application Lifecycle Management, ITSM/ITIL Change Management, Visual Studio Test Manager, International Trade, OOP, Visual Studio, Delphi, SQLWindows

 

 

Project History

 

(Large scale completed projects with key or in charge role)

 

2012-2015 IRP Online - KY Transportation Cabinet - HTML5/SQLServer – BA/PM

The International Registration Plan (IRP) is a registration reciprocity agreement among states of the United States and provinces of Canada (Jurisdictions) providing for payment of license fees for commercial trucks operated in more than one jurisdiction.  It is the purpose of the Plan to implement plate for one vehicle. Plate registration takes place in the home jurisdiction and the carrier pays for all fees for all jurisdictions to his home jurisdiction (KY). The application allows the customer to enter their fleet and mileage, calculate their fees using over 220 possible calculations, and pay for IRP registrations with an easy to use and maintain internet application.

 

2011 KEPTS - KY Transportation Cabinet - .Net/SqlServer - BA/PM

Kentucky Encroachment Permitting and Tracking System, A system to issue permits to encroach on stale land, monitor permit inventory, and track changes in the status of permits. Provides KYTC with the capability to maintain effective control of outdoor advertising, recyclers and encroachments with the ability to manage permits, upload and link documents and generate reports. Spatial systems used to determine exact location of a billboard, sign, recycler or encroachment, including whether it is within city limits, political boundaries in the area that might need monitoring for collusion, Detailed information about a location, derived from tabular sources using spatial information to qualify its accuracy of handheld GPS collection units as they are used to perform field inspections.

 

2008-2010 RWUMS - KY Transportation Cabinet – .Net/SqlServer – BA/PM

Right of Way & Utilities Management System, involved analysis, design, and testing management of a comprehensive application to manage the business functions of the Division of Right of Way and Utilities as they acquire land to build roads. The system employs forms based modules that allow users create and manage documents and reports. RWUMS facilitates the following business functions: Project administration, the appraisal of right of way, the acquisition of right of way, relocation assistance, utilities relocation, and property management.

 

2008 SQA/SDLC - KY Transportation Cabinet – Process Improvement – Testing Team Lead

Determined and documenting processes and procedures to establish a formal testing process including test plans, test case creation, employee acquisition and training, and implementation of MS TFS and Test Manager.

 

2007-2008 KAVIS II – KY Commonwealth Office of Technology – BA

The Kentucky Transportation Cabinet ongoing effort to replace their legacy mainframe system that deals with motor vehicle titling, registration, and tax collection with a new distributed system. The new system is to be developed by an outside vendor based upon requirements developed in this project. My role was to identifying and documenting detailed functional and non-functional tax related business processes and identifying areas ripe for process improvements. These processes were identified by analysis of relevant statutes and interviewing subject matter experts from the Kentucky Transportation Cabinet, Department of Revenue, and County Clerks.

 

2007 OCR Projects - XEROX/ACS – SQLServer/3^rd Party OCR Tools/High Speed Scanners - DBA

Typical projects include creating and configuring a OCR workflow using third party tools, setting up FTP sites, creating and administering a separate database for each workflow, testing and quality analysis, and creating and maintaining ASP websites to report statistics to customers and workflow status to internal and external customers. The workflows involve FTP transmissions to OCR of compressed TIFF images of scanned documents, form type ID, character recognition, application of edit rules, and FTP transmission of retrieved character strings to any of 50+ customers including The Hartford, Delta Air Lines, UPS, and American Express. Average volume is approximately 1 million documents a day to all workflows I was responsible for.

 

2006-2007 PMO SQA/SDLC - XEROX/ACS – Process Improvement – SQA Manager

I was responsible for determining and documenting processes and procedures for requirements development, architectural design, technical specification development, test management plans, test case creation, and SCRUM implementation. This also included training material creation and conducting classes.

 

2004-2005 BPO Workflow Process Improvement - XEROX/ACS – C#/SQLServer - Programmer/Analyst/PM Designed and coded a subsystem that created realistic health care claims with variable data in each field for system and OCR testing. This allowed a quicker testing process by avoiding HIPAA regulatory conformance involved in using real claims. Designed and coded a C# subsystem that repaired key fields scanned from health care claims and put thru OCR using fuzzy logic to repair and validate reducing human interaction in the process

 

 

 

 

 

 

2001-2004 GCS with PDA Front End – Vectren HQ – SQLWindows/Oracle/VB - Programmer/Analyst/PM

Gas Line Compliance System, a system to track gas leaks, schedules inspections and repairs, and tracks government compliance issues. Vectren discovers and receives reports of gas leaks daily and monitors 5000+ leaks on an ongoing basis. This system prioritizes and tracks leaks to determine if they must be fixed immediately, can wait for repair, or can be deferred until the pipeline is replaced. Users dock their PDAs’ at the start of their shift to receive their work orders that are ordered based on priority and route. Results are entered as they complete the work orders in the field and uploaded at the end of the work day when they re-dock their PDA.

 

2000 TMW INTEGRATION – Atlas Van Lines HQ – IBM Mainframe/Client Server/3^rd Party Integration - Analyst

This project used the previous CADDS product to let the Atlas Van Lines IBM mainframe truck dispatching/billing system communicate with a new third party client server dispatching system via XML data packets. This allowed the migration to the client server system department by department while still being able to use the mainframe.

 

1999 CADDS– Atlas Van Lines HQ – Delphi/SQLServer/CA Datacom (Mainframe) - Programmer/Analyst/PM

A custom data distribution system similar to IBM MQ Series for that allows the IBM mainframe to update information on SQLServer and vice versa using multi-purpose XML data packets. It also allows the mainframe to kick off a batch file or executable on the client/server side. This allowed agents to use a web/intranet front end instead of forcing agents to support direct mainframe access to core systems.

 

1998 SERVICE PROVIDER – Atlas Van Lines HQ - ActiveX/Delphi/SQLServer - Programmer/Analyst/PM

Provides Atlas Van Lines agent information to headquarters and worldwide agents via the web. The system is used by agents that need to work with each other to complete a move at each end. With so many agents, and constantly changing contact information and availability, this system provides easy quick access to up to date information.

 

1997 SECURITY MANAGER – Atlas Van Lines HQ – ISAPPI DLL/Delphi/SQLServer - Programmer/Analyst/PM

System that allows security to be applied to the corporate intranet website. It allows much of the same functionality as NT security allowing groups and individual users to be allowed or not allowed to view or edit certain intranet applications, menu options, pages, or fields. All intranet web applications are managed via this tool.

 

1995-97 PATREL- Deaconess Hospital (GSO) - SQLWindows/Sybase - Programmer/Analyst/PM

Patient Relations - Departmental application for Deaconess Hospital I designed and implemented that allowed users to monitor patient complaints and resolutions, and track patients with more than one complaint. It performs a few functions I’m sure they would rather I not reveal. In short this is their risk management tool to allow the legal department to defend the hospital as well as resolve complaints.

 

1993-96 CMMS - Deaconess Hospital (GSO) -– SQLWindows/Sybase - Programmer/Analyst/PM

Computerized Maintenance Management System, an enterprise wide system I designed, programmed, and implemented that allows users at any PC in the hospital campus to report problems with facilities and equipment and monitor the progress of the work order to completion. The system automatically prioritizes and assigns preventative maintenance and requested work orders. High priority and patient related work orders result in a radio message to qualified techs on duty to check the system, and rotating beacons in noisy areas alert techs of these events. The resulting system requires far less oversight by management than the system it replaced.

 

1991-92 PCBS – ALCOA (GSO) -– Clipper - Programmer/Analyst/PM

Payroll Contract Billing System, a departmental application for Alcoa to manage Swanson Nunn electrical contracting work at the plant site. It manages the hourly wages of the electricians on site but their benefits also. There is a complex system of parts sales, work outside the contract, emergency situations, shift premiums, etc. In short it was a hybrid payroll system that employee’s checks are based on, and a billing system that calculates what Alcoa owes its electrical contractor every two weeks averaging 1.2 million a year.

 

1990 AMOS - Bristol Myers Squibb (GSO) – Clipper - Programmer/Analyst

Activity Monitoring System, a departmental application for that I designed and programmed that monitors the activities involved in nutritional research projects worldwide. It allows management to create plans for research projects, assign personnel, and specify activities for them. The users can create as many sub activities for an activity as necessary with as many levels as necessary to allow the research scientists to specify as much detail as needed.

 

1988-89 RTAN – Evansville Courier Company – DEC VAX/COBOL– Programmer/Analyst

Route Analysis System, a program I designed and coded that statistically analyzed all relevant information for newspaper carrier routes such as complaints, percent of addresses subscribing, percent of addresses taking advantage of special offers, reasons for cancellations, etc. The system could view this information for the carrier level up through every level of management to the newspaper as a whole.